How do I reset my password?

If you have forgotten your password, click on 'Forgot your password?' on the signin page.


Enter the email address or the username you used to create your account and press 'Reset Password'. Instructions for reseting the password will be immediately emailed to you.


You will get an email containing a link to a password reset form. If you do not receive this email, please check your spam. Still haven't receive it within 24 hours? Please contact the support:

After clicking on the link provided in the email, you will be able to change your password. Enter your new password and press the 'Save Password' button.

Please, note that your new password must follow these requirements:

  • Minimum 8 characters
  • Must contain both uppercase and lowercase letters
  • Must contain 1 number
  • Must contain 1 special character


You'll be redirected to your dashboard and a message will be displayed confirming that the password has been successfully changed.

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